How do I cancel my previous ISP?
How many hours do I get with LanZing.Net?
We market
LanZing.Net as unlimited, but not dedicated service. Dedicated
service is defined in the Terms of Service and can be reviewed by
clicking here.
Where is your technical support located?
LanZing.Net's technical support is based in the United States. We have both
English speaking and Spanish speaking reps available.
Do you advertise with a banner on my screen?
LanZing.Net does
not place a banner on your screen like the Free Internet
Providers used to do. You are purchasing banner free service from
LanZing.Net.
How many screen names do I get?
LanZing.Net does not offer screen names, this is a feature unique to AOL.
With
LanZing.Net, everyone will share one login ID to the internet. From
there, you can add-on, up to 5 email accounts that yourself, friends and
family can use.
Can I use Instant Messenger?
Yes.
LanZing.Net is compatible and will work with many of the most common
instant messenger programs including but not limited to: AOL, MSN, ICQ,
and Yahoo. We even have a link where you can download these messenger
clients in our members area.
Can I use my account when traveling?
Yes. When you join
LanZing.Net you get access to over 12,500 access
numbers. Our network covers over 97% of the US and parts of Canada as
well. You may roam for free across all POP locations that we offer. If
you use
LanZing.Net's software this is easy, just push the select button on
the dialer to select a new number in the location that you are traveling
to.
Do I need software to access LanZing.Net?
No, but it is recommended. By using software, your access numbers will
always remain up to date and the software will always list our most up to
date contact information in your dialer. In addition, it makes setup of
LanZing.Net's internet service easy as it will automatically configure your
computer and setup your email program for you.
Do you offer DSL, or high speed service?
We do not currently offer DSL, this service is (Coming
Soon!), but we do offer Accelerated Dial-up. See our
website for more details.
The access number you have is the same as my previous ISP, why?
We utilize some of the largest networks in the world including MCI and
Qwest to provide service. It is likely that your current provider may be
using the same providers that we are to purchase service.
Do you offer parental controls?
We do not currently offer parental controls. We do have plans to
offer this feature in the near future. However we do have a Filtered
Network, for more info
click here.
What is ISDN service, do you support it?
ISDN stands for Integrated Services Digital Network. Unlike dial-up
which gives you various speeds, ISDN gives you a constant 64k speed.
However to use it, you must have a digital phone line from your phone
company and digital modem. There is an additional fee applied by your
phone company and setup costs for the modem. There is no addition cost
from