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KB10054: Five-Hour Session
Timeout
Summary: When I am connected for five
hours, I am disconnected from the internet.
PROBLEM
I am disconnected when I've been online for 5 hours.
CAUSE
By design.
All of our users have a maximum session time of five
(5) hours, after which time, they are disconnected.
This is to prevent people from accidentally leaving
their computer online for days on end, even if they
aren't using it. This keeps our lines open for people
who are actively using their dialup connection.
Resolution</3>
When you are disconnected after five hours, if you
are still using the internet, simply reconnect.
If you need to download large files that take more
than 5 hours, you can use a download manager with a
"Resume" feature, to start the download where it was
interrupted.
A download manager is third-party software (not
offered by LanZing.Net).
Document reference number: KB10054
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