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Knowledgebase


 

KB10171: How to Disable Call Waiting

Summary: The Call Waiting feature (provided by your phone company) can cause you to disconnect from the internet when a call comes in. This article describes how to disable Call Waiting using the LanZing.Net dialer.

OVERVIEW

The Call Waiting feature (provided by your phone company) can cause you to disconnect from the internet when a call comes in. You may want to disable this if you do not want your internet experience interrupted.

Call Waiting is disabled by dialing a certain phone code prior to dialing the number. Usually, this is something like *70 or 70#. Each phone company may have a different code, so you may need to check the front of your phone book, or call your phone company to find out specifically what code to use.

HOW-TO

  1. Double-click the LanZIng.Net dialer icon on your desktop.

     

  2. Click Properties.

     

  3. Check To Disable Call Waiting, dial:.

     

  4. In the drop-down box, enter the disable code provided by your phone company. Common codes are provided in the drop-down list, such as *70, but you may wish to contact your phone company to verify this is correct.

    NOTE: A comma in a dial string (i.e. *70,555-1234) tells the modem to pause briefly. This forces the modem to not dial too quickly, which can sometimes cause a call to fail. When typing in your disable code, it is a good idea to add a comma (,) at the end.

     

  5. Click OK.

You're done!

 

Document reference number: KB10171

 




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