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Cancel Services


 
Cancellation Policy

You can cancel your service with LANZING INTERNET one of 4 ways.

By Website:
WWW.LANZING.NET
Cancellation Form
CLICK HERE!

By Mail to:
LANZING INTERNET
222 W. Howe Ave.
Lansing, MI 48906

By Phone to:
1-800-961-9464

By Fax to:
1-800-961-9464

To Print our Cancellation Form, to Send or Fax In: Click Here!

Note: *Please include your Name, Address, return Phone Number, dial-up UserName,
and Email address as well as a Request to Cancel Service and the Date you want the cancellation to occur.


Accounts are invoiced and billed on the 26th day of each month. Cancellations are processed at the end of each billing cycle. (ie. if you cancel on January 26th, your cancellation date would be the end of February). LANZING INTERNET does not offer prorated refunds for service beyond the initial 7 day guarantee.

If you have an alternate billing day, you must still call us to cancel prior to the 26th to avoid a charge on the next billing day. Our policies do not change because of the billing day, LANZING INTERNET is just doing you the courtesy of changing it so it is more in line with when you get paid, however the billing is still for the same service period as our standard billing dates.


Right to Cancel

LANZING INTERNET reserves the right to cancel Service for any reason without prior notice. In the event that a user's service is cancelled for a reason outside of this TOS, LANZING INTERNET will refund the user the unused portion of that month's service at the time of cancellation.

 




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