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User Service Terms


 

Terms of Service - Updated on 12/10/05

LanZing.Net agrees to provide you with those services set forth at the time of signup and you agree to abide by the restrictions made below. In the event of any violation of the below terms and conditions of using our service, LanZing.Net reserves the right to suspend or terminate your account immediately, without notice. If you do not wish to be bound by the below terms and conditions of using our service, then you may not access the service.

Warranty Disclaimer

No warranty's are made regarding the service. LanZing.Net does not guarantee that the service will be uninterrupted or error free. LanZing.Net exercises no control whatsoever over the content of information that is passed through our system. The service is provided on an "as is" basis.

Responsibility of Use

User shall assume all responsibility for all content distributed, accessed, or viewed while connected to our service. Under no circumstance shall LanZing.Net be held liable for your actions while you are using the service. In the event of a court order, LanZing.Net may provide any and all information that they request of us to them. User is responsible for making sure the access number they dial is a local toll-free call. Under no circumstance will LanZing.Net be responsible for long distance charges incurred to the enduser by using the service. If you have any doubts if a number is local, please call your local operator by dialing 0.

Limitation of Liability

Under no circumstances shall LanZing.Net, our agents, our providers, or employees be liable for any damages, which result in any way from user's use or inability to use the service or any part thereof. This includes all direct and indirect damages, special, punitive or consequential damages that may result from busy signals, errors, delays in the service, deletion of files, viruses, theft, or alteration of a user's computer. In the event that LanZing.Net are found liable under any circumstance under the terms of this agreement, our liability shall be limited to the unused balance of user's subscription payment pro-rated to reflect the current term.

Age Limit

User represents to us that he or she is 18 years of age or older. User understands that certain materials available from Service provided under the terms of this Agreement may not be suitable for individuals under the age of 18.

Sexually Explicit Materials

User understands that the Internet contains unedited materials some of which are sexually explicit or may be offensive. User accesses such materials at his or her own risk. LanZing.Net have no control over and accept no responsibility whatsoever for such materials.

Restrictions of Use

User understands that the following restrictions are applied to the service:

User May Not:

  • Send SPAM, or bulk email when dialed into the network.
  • Post offensive, threatening, or SPAM, when using the newsgroups.
  • Use their personal FTP site for business sites.
  • Post or transmit viruses or any harmful component to others.
  • Transmit anything that is protected by copyright without permission.
  • Attempt to violate the security of any computer network
  • Engage in any illegal activity.
  • Share their account information with any other person.
  • Dialup Restrictions

    User agrees to allow provider to force a 10 minute idle timeout and 5 hour maximum session on their dial-up account. Attempts to defeat the idle timer using a ping bot or system tool, or the use of a redialer to automatically reconnect once disconnected is prohibited. Inactivity is defined as less than 500 bytes of data transferred between User's modem and the service.

    User understands that unlimited service does not mean dedicated service. Dedicated service shall be defined as an average of more than 15 channel hours a day, based on a 30 day calendar month usage report. User may be blocked and forced to upgrade to continue service if their unlimited account is used as a dedicated connection.

    User understands that some services may be offered as limited. Once the user has reached their limit, they shall not have access to the internet until the 1st of the next month. User will not be given and may not purchase more than one limited account in an attempt to get unlimited access on a limited service. If user wants unlimited, they must purchase an unlimited account.

    The right to use the Service is not transferable. Accounts are for User's use only. User shall be responsible for the confidentiality of User's password. Loaning User's account to others, connecting a system used by multiple persons, group use of user log-ins, and consuming more than one modem line are explicitly prohibited. If User has multiple accounts, then User shall be limited to one log-in session per system account at any time.

    Email Restrictions

  • User agrees that Port 25 (SMTP) is blocked for all outgoing mail servers except our own.
  • User may not send to more than 25 recipients at a time.
  • User may not send more than 100 emails per hour period.
  • User may not send from an email address that is not their own.
  • User may not send an email that is over 10 MB in size.
  • User may not forge message headers to hide the origin of their email.
  • Provider may block certain attachment types used in transmitting viruses.
  • Provider may run a virus scanner on all mail and drop mail containing viruses.
  • New Email is kept on the server for only 60 days.
  • Webmail (Inbox) is kept on the server for only 60 days.
  • Webmail (Sent folder) is kept on the server for only 30 days.
  • Webmail (Trash folder) is kept on the server for only 7 days.

    Hosting Restrictions

  • User may not run any daemons on the server.
  • User may not run any program that sends out bulk email through the hosting server.
  • User may not run any formmail.pl program earlier than version 1.92

    Although LanZing.Net advertises unlimited bandwidth, we reserve the right to inform you that you must transfer your website if an excessive amount of bandwidth is being used. User may not purchase more than 1 hosting package and link them together in an attempt to get around our bandwidth or website size restrictions. LanZing.Net currently does not allow websites that exceed 15 GB of bandwidth per month to host on our servers. If the request is not met within 5 days, LanZing.Net reserves the right to remove the website from our system.

    You agree not to post any of the following restricted contents: Illegal, Abusive or Unethical Activities include, but are not limited to, pornography, obscenity, nudity, violations of privacy, hacking, computer virus, gambling, or promotion of gambling, and any harassing or harmful materials or uses, as determined by us. You agree to indemnify and hold LanZing.Net harmless from any claim resulting from your publications or use of Illegal, Abusive or Unethical materials.

    LanZing.Net reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole and absolute discretion, are unacceptable, undesirable, or in violation of this Agreement.

    Right to Cancel

    LanZing.Net reserves the right to cancel Service for any reason without prior notice. In the event that a user's service is cancelled for a reason outside of this TOS, LanZing.Net will refund the user the unused portion of that month's service at the time of cancellation.

    System Backups

    LanZing.Net does not and will not perform system backups on any User's E-mail account(s). LanZing.Net shall not be held responsible for any lost E-mail data, email attachments, or any E-mail message contents, regardless of the reasoning for data loss or system causes. Except as otherwise set forth herein, LanZing.Net will not provide historical data, to any party for any reason, regarding any system or Internet activity.

    Although LanZing.Net does perform system backups on hosting content, LanZing.Net shall not be held responsible for any lost web data, web files, or any website contents, regardless of the reasoning for data loss or system causes. User should always keep their own backup of their website. Except as otherwise set forth herein, LanZing.Net will not provide historical data, to any party for any reason, regarding any system or Internet activity.

    LanZing.Net does not perform backups on the mysql databases. LanZing.Net shall not be held responsible for any lost data. User should always keep their own backup of their database content.

    No Confidentiality

    Information transmitted through LanZing.Net and through the Internet in general is not confidential. LanZing.Net can not and shall not guarantee privacy or protection of any User. LanZing.Net reserve the right to monitor any User's transmissions when deemed necessary for providing proper service and/or to protect the rights and property of our company.

    Privacy Policy

    LanZing.Net will not use or sell your email address or personal data to any 3rd party, with the exception that if LanZing.Net sells the majority of its assets or business, it may provide this data to the purchaser of the business so that they can continue providing service to our endusers.

    Billing Policies

    Upon signup, the enduser will be billed for the prorated portion of the month. In the event that the enduser signs up for service after the 25th, they will be billed for the prorated portion for the days remaining plus the next month service fees.

    All recurring transactions take place on the 26th of the month. If the billing is declined, LanZing.Net will attempt a rebill between the 28th to the 30th and may continue to do so every few days for service. It is the End Users responsibility to make sure that LanZing.Net always has the most up to date contact and billing information for their account. Under no circumstances will LanZing.Net be liable for bank fees incurred by the User for LanZing.Net attempting to charge for service. If the billing continues to be declined after 15 days the account may be subject to cancellation for non-payment.

    If you do not want your account charged on the 26th, you may request an alternate billing date, you must email or call our billing department to request it. Please give us at least 5 days for processing . Please call us if you need it changed immediately. If you send an email, You will receive an email reply once it has been changed, if you do not receive a reply, the change has not been made. If you send an email it is your responsibility to make sure that you get the reply that its been done. LanZing.Net will not be liable for any bank fees due to non processed requests.

    LanZing.Net accepts checks & money orders but only for semi annual or annual payments. Month to month is not available for any methods besides credit cards or electronic check. Refunds for a check or money order subscription are available by the following calculation: Amount Paid minus number of months since service began * 19.95. A 30 day holdback is placed on all check payments before issuing a refund to ensure that the check has time to clear the bank. No exceptions are provided.

    Refunds will be only given upon request in the first seven (7) days of service if the user states that they were not happy with the service provided and provides a reason for cancellation. Refunds are only available for credit card transactions. Online check transactions are not eligible for the seven (7) day satisfaction guarantee.

    Any billing disputes done through the bank will result in immediate cancellation of our LanZing.Net account. Please direct all billing disputes to our billing department. For any accidental disputes, if you wish to get your service reinstated you will have a $15.00 per dispute reinstatement fee.

    If a electronic check or a check payment is returned for any reason a $5.00 returned check fee will apply.

  • Refer-A-Friend Program

    A free month of service is issued to a customer's account after the referred account has been active for 60 days. Credits are only available to accounts in good standing. A valid LanZing.Net username must be provided at signup for a referral to be applied. Signups that include a promotional code or are referred though a reseller are not eligible for referral credit. Free service is not exchangeable, transmissible, or refundable. All credit will be applied to the end of the current paid period.

    Cancellation Policy

    You can cancel your service one of three ways.

    By mail to:
    LANZING INTERNET
    222 W. Howe Ave.
    Lansing, MI 48906

    By Phone to: 1-800-961-ZING
    By fax to: 1-800-961-9464

    Please include your name, address, return phone number, dial-up username, and email address as well as a request to cancel service and the date you want the cancellation to occur.

    Accounts are invoiced and billed on the 26th day of each month. Cancellations are processed at the end of each billing cycle. (ie. if you cancel on January 26th, your cancellation date would be the end of February). LanZing.Net does not offer prorated refunds for service beyond the initial 7 day guarantee.

    If you have an alternate billing day, you must still call us to cancel prior to the 26th to avoid a charge on the next billing day. Our policies do not change because of the billing day, LanZing.Net is just doing you the courtesy of changing it so it is more in line with when you get paid, however the billing is still for the same service period as our standard billing dates.

    Failure to Comply With Terms and Conditions

    LanZing.Net may deny User access to all or part of the Service without notice if User engages in any conduct or activities that LanZing.Net in our sole discretion believes violates any of the terms and conditions in this Agreement. If LanZing.Net denys User access to the Service because of such a violation, User shall not have the right (1) to access through us any materials stored on the Internet, (2) to obtain any credit(s) otherwise due to User, and such credit(s) shall be forfeited, (3) to access third party services, merchandise or information on the Internet through us, and LanZing.Net shall have no responsibility to notify any third-party providers of services, merchandise or information nor any responsibility for any consequences resulting from lack of notification.

    Miscellaneous

    In the event that any portion of this Agreement is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties and the remainder of the provisions shall remain in full force and effect.

    Our failure to insist upon or enforce strict performance of any provisions of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between parties nor trade practice shall act to modify any provision of this Agreement.

    LanZing.Net may modify this Agreement from time to time by placing a notice of such modification on our website, and User's continued use of the Service following notice of such modification shall be deemed to be User's acceptance of any such modification. It is User's responsibility to check this online area regularly to determine whether this Agreement has been modified. If User does not agree to any modification of this Agreement, User must immediately stop using the Service.

    This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan without regard to its conflicts of law provisions. Any cause of action User may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.

    LanZing.Net shall not be liable or deemed to be in default for any delay or failure in performance under this Agreement or interruption of service resulting directly or indirectly from acts of God, civil or military authority, acts of public enemy, war, riots, civil disturbances, insurrections, accidents, dire, explosions, earthquakes, floods, the elements, strikes, labor disputes, shortages of suitable parts, materials, labor or transportation or any cause beyond our reasonable control.

    Venue for litigation of any dispute, controversy, or claim arising out of, in connection with, or in relation to this Agreement, or the breach thereof, naming us as the defendant, shall be proper only in a venue determined by LanZing.Net.

    In any action between LanZing.Net and User to enforce any of the terms of this Agreement, LanZing.Net shall be entitled to recover expenses, including reasonable attorney's fees.

    This Agreement constitutes the entire agreement between User and LanZing.Net with respect to the Service.

     




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